Return Policy

We Are Happy To Have You As A Customer And Want You To Have A Good Shopping Experience With Us. If You Are Not Satisfied With Your Purchase, Feel Free To Return It For A Refund Or Exchange Within 7 Days From The Date When You Got Your Package. Returned Jewelry Needs To Be In Its Original Condition, Include Gift Boxes And Velvet Pouches, And Not Show Any Sign Of Wear, Damage, Or Alteration. Unfortunately, We Can’t Accept Returns Any Other Way.

 

If You Just Have To Return A Purchase, Your Items Need To Arrive At Our Offices And Be In The Condition You Received It In. Secure Packaging Means In The Original Packaging, A Padded Envelope Or A Small Box With Bubble Wrap And Including The Return / Exchange Form. If The Return Value Is Over $100, We Highly Recommend Insuring The Package At The Post Office For Protection Against Loss.

 

If You Chose Any Shipping Method Other Than FREE SHIPPING during Checkout, Your Shipping Fee Will Not Be Refunded.

 

Returns Are Inspected And Processed By Our Returns Department Within 7 Business Days Of Receipt. We Are Not Responsible For Items That Are Damaged Or Lost During Return Shipping, Therefore Adequate Packaging And Insurance Are Recommended.

 

You Are Responsible For Filing A Claim With The Courier If Items Are Damaged During Return Shipping.

 

For Our International Customers We Now Accept Returns And Exchanges. Please Keep In Mind You Are Responsible For The Return Shipping Cost. In The Event Your Package Is Damaged During Shipping, Let Us Know Right Away So We Can File A Claim With The Carrier. We Will Either Ship You A Replacement Or Issue A Refund After The Claim Is Granted.